Shipping Info

HIGH PROTECTION PACKAGING

• Your goods will be dispatched in quality packaging to give high protection of your shipment during transportation.We completely fill empty space within the box to avoid contents moving during transit which can cause damage to both contents and box.

• For small shipment under 3 kg, we wrap merchandise tightly with air bubble protection. Then we place void filler on the base of the box then around the item to ensure there are no gaps or movement. We then use high quality corrugated cardboard to pack your shipment.

• For shipment between 3 kg – 25kg per parcel, we pack your merchandises as we did with small shipment and put them in the metal box which is filled with void filler on all sides of the box to restrict any movement of the inner box. We will use a second cardboard outer box and insert foam board in between to offer highest safety protection.

INTERNATIONAL SHIPPING

• With our expertise in shipping jewelry to more than 60 countries internationally, we pride ourselves in our support ability for all on-time delivery and all kinds of export document preparation from standard to special requests, including commercial invoice, certificate of origin, packing list, FTA, and insurance certificate, etc.

• We ship most international orders out of our showroom in Bangkok within 24 hours of receiving payment. We always use our leverage to negotiate the best rates for your shipping cost and we can consolidate all of your multiple purchases from suppliers in Thailand into one international shipment. Our service is a convenient and reliable way to further keep your delivery costs down.

• Please check with your local government / Customs office to see what duties and/or taxes may apply. The customer is solely responsible for complying with all laws and regulations for the destination country and any charges that may occur from importing goods.

• Note that there are restrictions on some products, and some wholesale jewelry products cannot be shipped to certain international destinations. Weight restrictions may also apply.

1. International Air Freight Forward from Door to Cargo

You may choose any reputed express couriers of your choice or the ones we have regularly used with long experience, reliable service and good pricing.  We can ship to virtually any address in the world.  Most orders take 2 to 3 business days to reach the cargo destination. You can inform us the preferred shipping term when you make an order.  We will make our proforma invoice accordingly and you will be informed the cost of freight and insurance in advance.  There is no insurance coverage for this option and you are highly recommended to purchase full insurance coverage for your shipment.  You will receive your tracking number as soon as we have shipped your order.  You must authorize your customs broker to act as your agent to clear merchandise and process all applicable duties, fees and taxes.

2. Door-to-Door Air Freight Shipment

Door-to-Door Delivery  You may choose any reputed couriers at your convenience i.e. UPS, Fedex, DHL, for delivery.  We usually ship all orders within 24 hours of receiving payment.  You will receive your tracking number as soon as we have shipped your order.  Most worldwide express couriers cover domestic and international shipments with a value up to $100USD against damage or loss by default.  You are recommended to buy additional insurance coverage for protection.

Time Definite  Most orders take 3-5 business days to reach the destination and 5-10 business days if the parcel passes through the local Customs Inspection. The customs clearance service is included.  All packages are sent Signature Required. Should an order be returned to us after failed delivery attempts, customer is responsible for all shipping fees.

Inspect your Parcel  At time of delivery please check the labels on all handling units to be certain they are yours and carefully inspect the parcel for any loss and damage on the delivery. wholesale jewelry, As the recipient, you must identify and document loss and/or damage on the delivery receipt at time of delivery.  When the damage is discovered after time of delivery, it must be reported to the delivering carrier at the earliest. Notice must also be confirmed in writing by mail.

3. Pick up